Privacy Policy
This Privacy Policy explains how ROBUR LLC (“ROBUR,” “we,” “us”) collects, uses, and shares information when you use our website and platform (the “Service”). By using the Service, you agree to this Policy.
Information we collect
- Account information you provide, such as name, email, phone number, and business or contractor details.
- Verification information needed to operate the Service, which may include identity details required by our payment processor.
- Transaction information, such as tasks posted, accepted, and completed, and related payment records.
- Technical information, such as device, browser, IP address, and usage data collected automatically.
How we use information
- To operate, maintain, and improve the Service.
- To match businesses with independent contractors and to facilitate payments.
- To verify identity, prevent fraud, and maintain the safety and integrity of the platform.
- To communicate with you about your account, transactions, and support requests.
- To comply with legal and regulatory obligations.
How we share information
We do not sell your personal information. We share information only as needed to operate the Service:
- Between participants of a task, so that a business and a contractor can coordinate and complete work.
- With service providers who process payments, verify identity, host infrastructure, or provide analytics, under contractual confidentiality obligations.
- For legal reasons, where required by law or to protect rights, safety, and the integrity of the Service.
Payments
Payments on the Service are processed by third-party payment providers. Those providers collect and process payment and identity information under their own terms and privacy policies. ROBUR does not store full payment card details.
Data retention
We retain information for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.
Security
We use reasonable administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your choices and rights
Depending on your location, you may have rights to access, correct, or delete your personal information, or to object to certain processing. To make a request, contact us at the address below.
Children
The Service is not directed to individuals under 18, and we do not knowingly collect information from them.
Changes to this Policy
We may update this Policy from time to time. Material changes will be reflected by updating the effective date above.
Contact
Questions about this Policy can be sent to office@getrobur.com.